[Mumbai] Performance degradation - Webhook System

Incident Report for Quickwork

Resolved

Our webhook processing system experienced delays for approximately 45 minutes in the region of Mumbai, from 7:05 AM to 7:50 AM IST. While no events were lost, there was a lag in processing and executing webhooks into transactions.

The issue has now been resolved, and the system is operating normally. We are actively working on implementing a permanent fix to prevent this from recurring.
Posted Mar 25, 2026 - 01:30 UTC