[Mumbai] Redis Connectivity and Timeout Issues

Incident Report for Quickwork

Monitoring

Between 12:21 PM IST and 13:36 PM IST, users on the Mumbai cluster may have experienced intermittent Redis connectivity and timeout issues, which could have impacted application performance.

A mitigation has been deployed, and services are currently operating normally. We are actively monitoring the environment to ensure continued stability and will provide additional updates as needed.

Thank you for your patience and understanding.
Posted Jun 28, 2026 - 10:58 UTC
This incident affects: India Cluster [AWS] (Webhooks, APIM Gateway, Job Processor - Default, Job Processor - Tier 1, Job Processor - Tier 2, Job Processor - Tier 3).